A compendium of SNA articles from BusinessWeek here In general it looks like there's beginning to be a modest awareness of how social software can be used in the context of the enterprise - so, better than a poke in the eye with a sharp stick! Still, I feel we have a lot of work to do articulating the impact of SNA/ONA on productivity, organizational agility, and customer satisfaction.
While we are on the subject of social networks in business settings - you should (must) be a member of the LinedIn network.
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